Track My Order

Track Your MYKASE Order

Every MYKASE order ships free across India and is tracked from our warehouse to your doorstep. Here is how to find your shipment at any stage.

Using your tracking link

As soon as your order leaves our warehouse, we email you a shipping confirmation containing your courier name and tracking number. Open that email and select the tracking link to see live status directly with the courier.

If you cannot find the email, check your spam or promotions folder first, as automated shipping notifications are often filed there.

If you have not received a tracking number yet

Orders are typically picked, packed, and handed to the courier within one to two business days. Tracking numbers usually become active within 24 hours of dispatch, so a newly issued number may not show scan history immediately.

Get help with your order

Email admin@mykasebags.com with your order number and we will locate your shipment for you.

Frequently asked questions

How long does delivery take?

Delivery times vary by destination. Metro addresses are generally quicker than remote pin codes.

My tracking has not updated in several days. What should I do?

Courier scans can pause in transit between hubs. If there is no movement for more than three business days, email us with your order number and we will raise it with the courier.

Can I change my delivery address after ordering?

Contact us as quickly as possible. We can usually update the address before the order is dispatched, but not after it has been handed to the courier.

What if my bag arrives damaged?

Photograph the packaging and the bag before unpacking further, then email us. Manufacturing defects are also covered under our 3-year warranty.

Need something else? Contact our team.